Live chat settings
💬Talk with your viewers through your videos
Written by Selva Mani
Updated over a week ago

A live chat is a great way to spark a conversation with your viewers and use it to make them your fans

If possible, appoint a moderator -- they can respond to messages, manage comments, and delete posts that are improper.

According to CrazyEgg, 38% of consumers are more likely to buy from a company if they offer live chat support

Here is how to set up a live chat, for the Live Page:

  • From the Content section of the left menu, select Live stream > Manage Live Chat

  • To allow users to chat, enable the toggle button of the Allow Live Chat option

Enables users to chat

Users will not be able to chat

  • Select the website or apps where you want to enable chats at the Endpoint section

  • This option will be available only for the Website and mobile apps.

After making the changes, hit the Submit button

Here is a screenshot of what the Live chat feature looks like on the Website's live page.

✨ If required, We can reset the chat list every 24 hours(recommended) or as required so that the old conversations will not be displayed for a long time like comments.

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