A user's viewing history can be useful for a variety of reasons, such as promoting relevant offers, knowing whether their current plan includes certain content, and more.
Here is how to analyze a user's viewing history.
From the Analytics section of the left menu, select User > OTT User Reports
From the filter options on the right, select
List Type -> User (to view information in user level)
Email id -> Fill in the user's registered user id
Date Filters -> Additionally, you can also filter data only for a select timeframe
You can see the overall summary of the user, such as the number of views, total minutes watched, and also granular details like
The location of the user
The device used to watch a content
The number of times a video was viewed on the same device by the user
Minutes spent watching the content