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How to check your app's performance on the LG TV app app store?
How to check your app's performance on the LG TV app app store?

How to check your app's performance on the LG developer Lounge?

Anjana avatar
Written by Anjana
Updated this week

Developing an app for LG Smart TVs offers a fantastic opportunity to reach a wide audience. However, simply launching your app isn't enough. Delivering a seamless and high-performing user experience is paramount to success.

Users expect smooth navigation, quick loading times, and a bug-free environment. Poor app performance can lead to frustration, negative reviews, and ultimately, uninstalls.

Therefore, consistently monitoring and optimizing your LG TV app's performance is crucial for attracting and retaining users, maximizing engagement, and achieving your business goals.

This guide will help you understand how to check your app's performance on the LG TV App Store and offers valuable insights into key metrics, troubleshooting tips, and frequently asked questions.

How to Check Your App's Performance on the LG TV App Store

  • Open LG webOS TV Discover portal
  • Select App Report from the Report Section of the left menu
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    LG Seller Longue - App Report Section
  • Select the timeframe, App name and Country to filter report data and hit the Search button
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    LG Seller Longue - App Report - Date filters
  • The report data can be viewed and also downloaded as an Excel file
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LG Seller Longue - View report

Common Performance Metrics to Monitor

Understanding key performance indicators (KPIs) is essential for identifying areas of improvement and tracking the effectiveness of your optimization efforts. Here are some crucial metrics to monitor for your LG TV app

User Engagement

This encompasses metrics like daily/monthly active users (DAU/MAU), session duration, screen views, and feature usage. Analyzing these metrics helps you understand how users interact with your app and identify popular features or areas where users might be dropping off.

Crash Rates

Tracking crash rates is vital for identifying stability issues. A high crash rate indicates serious problems that need immediate attention. Pay close attention to the frequency and circumstances surrounding crashes to pinpoint the root cause.

Memory Usage

Monitoring memory consumption helps prevent memory leaks and ensures that your app runs efficiently. Excessive memory usage can lead to performance degradation and crashes.

πŸ’‘ Avoiding Crashes and Memory Leaks

Problem: Memory leaks.

Solution: Carefully manage memory allocation and deallocation. Use memory profiling tools to identify leaks.

Problem: Unhandled exceptions.

Solution: Implement robust error handling and logging. Catch and handle exceptions gracefully.

Network Performance

Track the app's network usage and identify any bottlenecks or latency issues. Optimize network requests to minimize data usage and improve responsiveness.

Load Times

Users expect apps to load quickly. Monitor the time it takes for your app to launch, for different screens to load, and for content to populate. Slow load times can lead to user frustration and abandonment.

πŸ’‘ Avoiding Slow Load Times

Problem: Large asset sizes (images, videos).

Solution: Optimize assets by compressing them without significant quality loss. Use appropriate image formats (e.g., WebP). Implement caching mechanisms.

Problem: Inefficient network requests.

Solution: Minimize the number of network requests. Use efficient data transfer formats (e.g., JSON). Implement pagination for large datasets.

Frame Rate (FPS)

A consistent and smooth frame rate is essential for a fluid user experience. Low or fluctuating FPS can result in choppy animations and transitions, making the app feel unresponsive.

πŸ’‘ Avoiding Low Frame Rate

Problem: Complex animations or transitions.

Solution: Optimize animations and transitions. Use hardware acceleration where possible. Reduce the number of UI elements being updated simultaneously.

Problem: Inefficient rendering.

Solution: Optimize rendering logic. Avoid unnecessary redraws.

Error Rates

Monitor the frequency of errors encountered by users, including API errors, network errors, and other application-specific errors. This helps in identifying and resolving underlying issues.

FAQ

How often should I check my app's performance?

Regularly monitoring your app's performance is crucial. Ideally, you should track key metrics continuously and conduct thorough performance testing before each release.

What should I do if my app is crashing frequently?

Investigate the crash logs to identify the root cause. Common causes include memory leaks, unhandled exceptions, and concurrency issues.

Need a hand? We've got you.

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